Questions, Answered

Everything about making, sharing and paying for demos, in one place.

37 Questions · 9 Topics

Getting Started

5 Questions

Proovyt turns a click-through of your product into an interactive demo. Each click becomes a step with a hotspot and a callout. You can zoom into a step, change what the screenshot says, and share the result as a link, an embed or a file you keep.

The Proovyt editor on step 2 of a Harborline demo, with a hotspot on New invoice and its callout.

  • Start recording Open Proovyt Capture on the tab you want to record and press Start recording.
  • Click through Use your product as normal. Each click takes a screenshot and marks where you clicked.
  • Stop Press Stop and create demo when the flow is done.
  • Edit The editor opens on a new demo, one step per click, with a hotspot on each click.
Harborline's invoices page being recorded, with the step's callout and Proovyt's recording pill at the bottom right counting the steps.

To record, add Proovyt Capture, the Chrome extension. It only works on the tab you choose to record and the Proovyt app, with no access to every site you visit. Editing, sharing and analytics all happen in the app in your browser.

The Proovyt Capture popup, signed in to Harborline, with the choice of Screenshot or HTML capture and the Start recording button.

Yes. Drop, paste or pick image files in the editor. Each one becomes a step.

The editor with four imported screenshots added as steps, and a note to click a screenshot to drop a hotspot.

A recording holds up to 200 steps.

Editing

5 Questions

Yes. Proovyt adds an edit layer on top of each screenshot, and every edit can be undone. These edits are on every plan, Free included.

  • Blur and redact Hide emails, names and figures. Blur is baked into the pixels when you publish or export, so the original is not sitting underneath.
  • Replace text Cover a word or a line with your own. Proovyt samples the screenshot around it so the new text sits in place.
  • Change a number Swap a figure for the one the story needs, without opening an image editor.
  • Label Pin a short note anywhere on the screen.
  • Highlight Dim the rest of the screen so one area carries the step.
The Outstanding total on a Harborline screenshot, replaced by $52,900.00.

Yes. Blur is baked into the image pixels when you publish or export, so the original text is not sitting underneath for someone to recover.

The customer's email address in the Send to field, blurred.

  • Hotspot and callout Drag the hotspot onto what matters and write the callout beside it.
  • Zoom Zoom a step up to 3x on the hotspot. Callouts keep their size, so text stays crisp.
  • Style presets Accent, Dark and Light styles for callouts, hotspots and labels. Use one on a step, or on every step at once.
  • Smart guides Objects, hotspots and callouts snap to the frame's edges and centre lines, and to each other, as you drag. Hold Cmd or Ctrl to move freely.
  • Align to frame Line the selected item up with the frame's left, centre, right, top, middle or bottom in one move.
  • Undo Every edit can be undone and redone.
The editor with a hotspot selected on a step, its callout, and the hotspot settings in the inspector.

Yes, on , in beta. Before you record, the extension asks whether to capture screenshots or HTML. With HTML, it records the page itself next to each screenshot, so a step stays crisp at any zoom and its text can be edited as text. Typed text is never captured. Every plan works from screenshots.

An HTML capture step in the editor, with the HTML Version switch on and a blurred field and replaced text listed in the inspector.

Yes. Every new demo has an intro card and an end card. Open with a title, and close with buttons that send the viewer somewhere next.

The preview of a demo's end card, with Harborline's logo, the title Your First Invoice Is Out and three buttons.

Branding

2 Questions

Yes, with the brand kit, on Creator, Pro and Team. Set your logos, colors and fonts once. Every demo linked to the kit picks up a change, published and embedded ones included, with nothing to republish.

The Brand Kit page, with Harborline's two logos, the logo size and a live preview.

On Free, published demos carry a small Made with Proovyt badge. Every paid plan removes it.

Sharing

5 Questions

  • Hosted link A public page for the demo. Republishing keeps the link, and unpublishing takes the page down at once. On every plan, Free included.
  • Embed A snippet for your site, your docs or your help center. Views count in your analytics. On every plan, Free included.
  • Owned export One self-contained HTML file that plays in any browser, or a web folder. Host it wherever you like. The project file backup is on every plan. On Creator, Pro and Team.
The Share dialog for a live demo, with its hosted link and the embed code.

On Creator, Pro and Team you can download a demo as one self-contained HTML file. It plays in any browser and you can host it wherever you like.

The Export menu, with HTML File, Web Folder (Zip), Embed Code and Project File.

Only the demo. Publishing copies just the screenshots the demo uses, with blur baked in. The rest of your workspace stays private.

Analytics and Privacy

2 Questions

Every plan shows view counts. On Creator, Pro and Team you also see unique viewers, completion rate and drop-off by step, for hosted links and embeds.

The Analytics tab of the Share dialog, with views, unique viewers, completion rate and drop-off by step.

  • No cookies Hosted pages and embeds set no cookies.
  • No addresses kept Analytics store no IP addresses. Unique viewers come from a hash that changes every day.
  • Anonymous by default Viewers stay anonymous unless they send a lead form, which only Pro and Team demos can show. Then the demo's owner sees the details they sent and how far they got.
  • Bots Known bots are filtered out of the counts.

Plans and Pricing

7 Questions

One creator, 3 published demos, every editing tool and basic view counts. Published demos carry a small Made with Proovyt badge.

  • Creator $35 a month billed annually or $45 monthly. For one person.
  • Pro $79 a month billed annually or $99 monthly. For one person.
  • Team $49 per seat a month billed annually or $59 per seat monthly, from 2 seats.

Prices are in US dollars.

Compare every plan

Everything in Creator, plus password-protected and expiring links, lead capture, and per-viewer analytics with CSV export. It also includes HTML capture, in beta. Custom domains are coming to Pro later. Team includes everything in Pro.

A lead form in a Harborline demo, asking for a name, work email and company before the rest of the tour.

Yes. Creator covers one person. Team starts at 2 seats. Admins invite members by email, and each member creates their own demos in a shared workspace. Members never see billing.

You pick the number of seats at checkout, from 2 to 100, and pay for each one. Every person in the workspace takes a seat, admins included, and so does each open invite. An admin can change the seat count later from the billing page.

Self-serve checkout goes up to 100 seats. For a larger team, send us a message and we will set it up with you.

Contact Sales

These are not in Proovyt yet, on any plan.

  • Sandbox demos There is no cloned copy of your app for viewers to explore on their own.
  • AI voiceover or AI video Demos have no generated narration or video.
  • Branching A demo plays in one order.
  • CRM integrations Nothing syncs viewers or demo activity to a CRM.
  • Custom roles Team has an owner, admins and members, with no roles of your own.
  • Reusable screens Each demo keeps its own screenshots, and a screen cannot be shared across demos.

Billing and Checkout

7 Questions

The same plan, paid differently. Annual bills a year up front at the lower monthly rate. Monthly bills every month at the higher rate, with no year's commitment.

  • Pay with your email. Choose the plan and billing, enter your email and pay. There is no account to create first.
  • Choose a password. We email a link to the address you paid with. It lasts seven days and works once.
  • Sign in. Your plan is already active the first time you sign in.

Check out with the same email. The paid plan is added to your existing account.

Stripe. Card details go straight to Stripe and never touch Proovyt's servers.

From the billing page in the app, through Stripe's customer portal. There is no form to send and no call to book. Annual plans change at renewal, so the year you paid for stays yours.

Fees are prepaid and are not refunded once charged, except in the cases the terms list, such as when Proovyt ends a subscription for convenience. Cancel any time and keep access until the end of the period you paid for.

The workspace owner, who holds the billing. Admins can also see billing and change the seat count.

Teams and Security

3 Questions

  • Roles One owner, who holds the billing, any number of admins and members, up to the seats bought.
  • Invites By email, within the seats bought. Everyone takes a seat, admins included, and so does each open invite.
  • Workspaces Someone in more than one workspace switches between them from the workspace menu.
The Members page of a Team workspace, with an invite field, the Members Can Create Demos switch and the member list with roles.

Yes, when an admin allows it. Members see their own demos and the ones shared with them. Owners and admins see every demo in the workspace.

  • Two-factor sign-in Optional, for every account. Codes come from an authenticator app, never by text message or email.
  • On your terms Each person turns it on or off from their account. Doing so signs out their other sessions.
The Two-Factor Authentication card in the account settings, with an Enable button.

Support

1 Questions

Send a message from the contact page. A person replies, usually within one to two business days. Customers can also read the step by step guides in the Proovyt documentation after signing in.

Talk with us

Still Have a Question?

Send a message and a person replies with a straight answer.